Support Options


SLA

Starter Package

£180 

+ VAT per month
  • Remote and Onsite Support Available
  • 1st 3 Hours Free each month
  • Rolling Monthly Contract
  • Reactive Support Provided

Total Care Network

Enterprise Package

£350 

+ VAT per month
  • Unlimited Support for Network Infrastructure
  • 1st 5 Hours of End User Support Free each month
  • Remote and Onsite Support Available
  • Minimum 12 Month Contract
  • 4 Hour Response Time
  • Monthly Server Health Check
  • Back-Up Management
  • Disaster Recovery Management
  • Business Continuity Advice 

Total Care Complete

Ultimate Package

£CALL  


  • Unlimited Support for Network Infrastructure
  • Unlimited Support for End Users
  • Remote and Onsite Support Available
  • Minimum 12 Month Contract
  • 4 Hour Response Time
  • Monthly Server Health Check
  • Back-Up Management
  • Disaster Recovery Management
  • Business Continuity Advice